Therapist and Client Contract of Terms and Conditions

Updated 16 September 2023

Process

Psychotherapy, Counselling and Coaching is not easily described in general statements. It varies depending on the personalities of the therapist and the client, and the particular problems brought forward. There are many different methods I may use to deal with the problems that you hope to address. Psychotherapy is not like a medical doctor visit. Instead, it calls for an active effort on your part. In order for the therapy to be most successful, you will have to work on things we talk about both during our sessions and at home.

Psychotherapy can have benefits and difficulties. Since therapy often involves discussing difficult or unpleasant aspects of your life, you may experience uncomfortable feelings like sadness, guilt, anger, frustration, loneliness and helplessness. On the other hand, psychotherapy has also been shown to have long-term benefits for people who go through it. Therapy often leads to better relationships, solutions to specific problems, and significant reductions in feelings of distress. But there are no guarantees of what you will experience.

Our first session will involve an evaluation of your needs and what you hope to achieve through therapy. By the end of the evaluation, I will be able to offer you some first impressions of what our work will include, if you decide to continue with therapy. I will also evaluate whether I am the right professional for your needs. If you have questions about my procedures, we should discuss them whenever they arise.

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Sessions

After the preliminary session, I work in six-week blocks held on a weekly basis.

Payment - Once an appointment or block of appointments is agreed upon, I will invoice you. Full payment is due for your appointment(s) to be confirmed. Payment is by cash or bank transfer. Paypal is also available at an extra processing fee. I am unable to extend credit.

Cancellations -Please ensure that you are able to commit to your booked sessions as they are non-refundable by default. However, I treat each event individually.

NB: Lifestyle Committments - If your work or lifestyle involves regular travel, shift patterns, etc, please discuss this with me at the outset, so that we can find a mutually acceptable working arrangement and avoid cancellation fees or loss of session(s).

Refunds I do not offer refunds unless I am unable to fulfill a booked and pre-paid session.